Privacy Policy

Effective Date: 22 June 2025

At SMP Systems, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with us — whether through our website, email, or direct communication.

 

1. What Information We Collect

We may collect the following types of information:

• Personal Details (Name, Email, Phone Number, Company Name)

• Business Enquiries (Product requirements, shipping needs, country of origin/destination)

• Technical Data (IP address, browser type, device type, time zone)

• Communication History (Emails, messages, and calls exchanged with our team)

 

2. How We Use Your Information

Your information helps us:

• Respond to your enquiries and offer quotations

• Source suitable products and arrange shipping

• Improve our services and customer experience

• Send updates related to your orders or business interests

• Comply with legal obligations

We do not sell or rent your personal data to any third party.

 

3. Sharing of Information

We may share your data with:

• Trusted logistics and supply chain partners (only when necessary for processing your order)

• Legal or government authorities (only if required by law)

We ensure any third-party involved respects data protection and confidentiality.

 

4. How We Store and Protect Your Data

Your data is stored securely and only accessed by authorized personnel. We implement technical and organizational safeguards to prevent misuse, loss, or unauthorized access.

 

5. Your Rights

You have the right to:

• Request access to the data we hold about you

• Ask us to correct or delete your data

• Withdraw your consent at any time

• Contact us regarding any data-related concerns

To exercise these rights, email us at sales@smpssystems.com.

 

6. Cookies and Tracking

We may use cookies or simple tracking tools on our website to understand visitor behavior and improve site performance. You can disable cookies in your browser at any time.

 

7. Third-Party Links

Our website may link to third-party websites (e.g., payment gateways or logistics partners). We are not responsible for their privacy practices and encourage you to review their policies separately.

 

8. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the effective date clearly stated.

 

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 sales@smpssystems.com

📞 +91 ‭88884 40780‬
📞 +1 6474006420